Privacy Policy

Stay Alive Privacy Policy

Stay Alive Inc. (“Stay Alive”) recognizes the importance of your privacy. This policy is intended to inform you about the information we collect from your visits to our website, blogs and social media accounts (herein collectively referred to as “website”), how we use that information, and with whom the information may be shared.

Who We Are

Stay Alive is a 501(c)(3) non-profit organization founded in 2019 by Ryne Bandolik, Jenny Bandolik, Ruben Vargas, and Caleb Beltran. After losing friends to substance abuse, suicide, and their own personal struggles, the team decided to form Stay Alive Inc. They were motivated to reduce these issues by creating a platform for others to share their victory stories to help illustrate the power of being a voice for the voiceless.

Scope of our Privacy Policy

We have created this Privacy Policy in order to demonstrate our commitment to privacy and to disclose our practices in gathering, using and disclosing personal information in connection with this website. Personal information is information about a person that includes identifying information about that person. Although there are links from this website to other websites, this Privacy Policy applies only to this website and not to websites operated by others. For example, if you click on a link to the website of one of our partners or sponsors, the click takes you off our website. We are not responsible for the content or privacy practices of other websites.

Revisions to Privacy Policy

From time to time, we may revise this Privacy Policy as we add new features or as laws change that may affect the services provided. If we make material changes to this Privacy Policy, we will update the website to inform you that a new and or revised policy is in place.

Information Collected

Information we obtain from your visits to our website can be broadly described as the personal information that visitors provide us and technical information that we collect through the use of technology concerning those visits.

Personal Information

Visitors to our website have the opportunity to engage in a community forum, solicit information related to mental health, donate, visit the store, visit the blog, find a therapist (through a third party vendor), sign-up to receive newsletters, publications, and listen to pre-recorded material concerning mental health. From our website, we will collect any information that you voluntarily provide us such as your name, email address, telephone number or fax number, and other personal information. If you are a resident of the State of California please see our Privacy Notice for California Residents for additional information concerning personal information under the California Consumer Privacy Act.

Use and Disclosure of Personal Information

We do not sell or rent personal information about visitors to this website. We do not use or disclose personal information obtained through this website except as expressly described in this Policy. No patient identifying information will be shared or transmitted on this website.

  1. Uses. We use information obtained from weblogs, cookies and visitor requests for the purposes described in this Policy. We also use personal information obtained from this Site to respond to requests, improve our services, government agencies that have authority over us, and for the additional purposes described below.
  2. Disclosures. We may disclose personal information to any person performing audit, legal, operational or other services for us. Whenever possible, we will require any recipient of personal information for these purposes to agree in writing to use the information only for the purpose for which it was disclosed and to destroy or return it when no longer needed for that purpose. We may disclose personal information when required to do so by a subpoena, court order, or search warrant. Except when deemed by us to be infeasible, we will notify the individual of a subpoena, court order or search warrant for the individual information, by e-mail using the e-mail address (if any) that the individual provided to us.

We may disclose personal information as we deem appropriate to protect the safety of an individual or for an investigation related to public safety or to report an activity that appears to be in violation of law.

We may disclose personal information to protect the security and reliability of this website, and to take precautions against liability.

We may disclose personal information to any successor in interest (any company or organization that purchases or otherwise takes over our assets).

Access, Correction, Deletion and Data Integrity

Requests to access, correct or delete personal information may be submitted using our contact information. Please note that we do not consider web log information to be personal information. Also, we may not be able to delete or revise information about you that we have relied upon to provide services to you, or that we are legally required to maintain.

Public Forums

From time to time this webite may contain message boards and/or news groups ("Forums"). Please remember that any information disclosed in these areas becomes publicly available. You should exercise caution when deciding to disclose your personal information in these areas. We do not maintain or routinely monitor information posted on any message board or news group on our website; however, we reserve the right to remove any postings that we deem inappropriate.

Consent and Withdrawing Your Consent

You are under no obligation to provide us with your personal information when visiting our website. Whether you provide any personal information is entirely voluntarily and is solely within your discretion. You will suffer no legal detriment if you decide not to provide any of the requested personal information. We may be unable to provide you with any services or information you request, however, if you decide not to provide us with some or all of the personal information via our website.

You can withdraw your consent at any time to our possession or processing of any of the personal information you provide us. To do so, you can send an email to Ryne Bandolik at ryne@stayaliveinc.org.

Technical Information

We collect certain types of technical information provided by the browser of the computer, tablet or mobile device used when visiting our website, such as:

Usage Details, IP Addresses, and Browser Information

When you visit our website, we collect technical information such as the identity of your Internet Protocol (IP) address, your computer or device's operating system and browser type, geo-location data, and the pages of our website that you visit. Most browsers transmit this type of information to websites automatically. We will anonymize your IP address. We collect this information to administer and manage our website, to ensure that it functions properly and to review aggregate information.

Cookies

Like many other websites, our website uses Cookies. Cookies are small text files that are downloaded to the browser of a computer, tablet or smartphone used to visit a website. A Cookie will identify your browser, help you log-in and improve the navigation of a website. We use Cookies to help us to improve the performance of our website. Cookies allow us to review the number of visitors to our website and a visitor's usage patterns; to track key performance indicators such as pages visited, frequency of visits, downloads and other statistical information; whether a visitor views the mobile or desktop version of our website; to recognize you if you return to our website; to store information about your past visits, and to remember your preferences.

You may be able to disallow Cookies by modifying the settings in your browser. To learn more about Cookies, and how to disallow or manage them go to: http://www.allaboutcookies.org/. If you choose not to accept Cookies, you may be unable to access certain parts or pages or our website.

Links to Social Media and Third-Party Websites

Our website may include links to blogs, social media and third-party websites. These third-party sites have their own privacy policies and terms of use and are not controlled by this Privacy Policy or the terms of our website's disclaimer. You should carefully review any terms, conditions and policies of such third-party sites before visiting them or supplying them with any personal information. If you follow a link to any third-party site, any information you provide that site will be governed by its own terms of use and privacy policy and not this Privacy Policy.

Stay Alive is not responsible for the privacy or security of any information you provide to a third-party website or the information practices used by any third-party site, including links to any third-party site from Stay Alive's website. We make no representations, express or implied, concerning the accuracy, privacy, safety, security or the information practices of any third-party site. The inclusion of a link to a third-party site on our website does not constitute any type of endorsement of the linked site by Stay Alive. Stay Alive is not responsible for any loss or damage you may sustain resulting from your use of any third-party website or any information you share with a third-party website.

Notice to Children

No visitor to our website who is a minor or under the age of 18 should provide any personal information to Stay Alive. If you are a minor, do not visit our website, blogs or social media sites and do not send any type of personal information about yourself to our company or website.

Privacy Notice for California Residents

The California Consumer Privacy Act ("CCPA" or “Act”) grants residents of the State of California certain privacy rights in their personal information. This Privacy Notice for California Residents (“Notice”) supplements the terms of our Online Privacy Policy explained above and should be read in conjunction with the terms of our Online Privacy Policy.

This Notice only applies to visitors and users of our website who are California residents (hereinafter “you” or “consumer”). This Notice does not apply to personal information collected from California-based job applicants, employees, owners, or contractors.

Information We Collect

As explained above in our Online Privacy Policy, the information we obtain from visitors to our website fall into two distinct categories—the personal information that visitors provide us and technical information provided by the browser of the computer, tablet or mobile device used when visiting our website. To understand your privacy rights under the CCPA, you need to understand what personal information is covered by the Act.

Personal Information

The CCPA defines personal information as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Personal information under the CCPA, however, does not include:

Deidentified or aggregated consumer information.

Publicly available information from federal, state or local government records.

Other information is excluded from the scope of the CCPA:

Medical or health information covered by the Health Insurance and Portability and Accountability Act of 1966 (“HIPAA”) and the California Confidentiality of Medical Information Act (“CIMIA”).

Personal information covered by the Gramm-Leach-Bliley Act (“GLBA”), the California Financial Information Privacy Act (“FIPA”).

Personal information Driver’s Privacy Protection Act of 1994.

Personal information collected, processed, disclosed or sold for use in a report or by the user of a report under the Fair Credit Reporting Act (“FCRA”).

The information immediately below identifies categories or examples of personal information covered by the CCPA, and identifies categories of information that we have collected from visitors to our website in the past twelve (12) months:

  1. Identifiers:

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

Collected by Stay Alive? YES

  1. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code §1798.80(e)):

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

Collected by Stay Alive? YES

  1. Protected classification characteristics under California or federal law:

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Collected by Stay Alive? YES

  1. Commercial information:

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Collected by Stay Alive? NO

  1. Biometric information:

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

Collected by Stay Alive? NO

  1. Internet or other similar network activity:

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Collected by Stay Alive? YES

  1. Geolocation data:

Physical location or movements.

Collected by Stay Alive? YES

  1. Sensory data:

Audio, electronic, visual, thermal, olfactory, or similar information

Collected by Stay Alive? NO

  1. Professional or employment-related information:

Collected by Stay Alive? NO

  1. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)):

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Collected by Stay Alive? NO

  1. Inferences drawn from other personal information:

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.

Collected by Stay Alive? YES

Our Use and Sharing of Personal Information

How we use and share personal information obtained by visits to our website is disclosed above in our Online Privacy Policy.

As we explained above in our Online Privacy Policy and reiterate here, we do not and will not sell personal information we receive from visitors to our website.

Your CCPA Privacy Rights

The CCPA provides California residents with the right to request that we disclose:

Categories of any personal information we collected about you.

Specific pieces of personal information we collected about you.

Categories of sources for any personal information we collected about you.

Our business or commercial purpose for collecting that personal information.

Categories of any third parties with whom we shared your personal information.

Categories of any personal information we disclosed about you for a business purpose.

Your right to request that we delete any personal information about you that we collected from you, subject to certain exceptions outlined below.

Your right not to receive discriminatory treatment for the exercise of your privacy rights conferred by CCPA.

By availing yourself to any of the rights afforded in this Privacy Notice you are declaring that you are a California resident.

Requests to Delete Personal Information

You have the right to request that we delete any of your personal information collected from you. Once we receive and confirm your request, we will delete the information from our records unless an exception applies. The CCPA provides that we are not required to comply with a request to delete personal information if the information is necessary for Stay Alive to:

Comply with a legal obligation.

Complete the services for which the information was collected, provide a good or service you requested, perform a contract with you, to fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or take actions reasonably anticipated in the context of our ongoing business relationship with you.

Detect security incidents, protect against deceptive, malicious, fraudulent or illegal activity, or to prosecute those responsible for that activity.

Debug products, services or applications to identify and repair errors that impair existing functionality.

Exercise free speech, to ensure the rights of others to exercise their free speech rights, or to exercise another right provided by law.

Comply with the California Electronic Communications Privacy Act (Cal. Penal Code §1546 et. seq.).

Enable solely internal uses that are reasonably aligned with consumer expectations based upon your relationship with Stay Alive.

Make other internal and lawful uses of the information that are compatible with the context in which you provided the information.

How To Exercise Your Privacy Rights

You can exercise these rights in several ways. You can make a request by calling 1-866 309-9900 toll free or by submitting a request via email to Ryne Bandolik ryne@stayaliveinc.org.

You may make the request on your own behalf or on behalf of your minor child. Another person who is legally authorized to act on your behalf may also submit a request for you. Please describe your request in sufficient detail to allow us to understand the nature of the request, evaluate and respond to it. Please provide sufficient information with your request to allow us to verify that you are the person about whom we collected personal information, or an authorized representative of that person.

We will promptly acknowledge receipt of your request and begin our verification process.

How We Will Verify and Respond

Before we respond to any request involving personal information, the CCPA requires that we confirm the identity of the person making the request, and if the request is made on behalf of another person, his or her authority to make the request on the other person’s behalf. We are not obligated to provide or to delete any information pursuant to your request if we are unable to adequately verify your identity or the identity of the person making the request on your behalf.

 

Accordingly, we reserve the right to deny any request where we are unable to satisfactorily confirm your identity. If you have authorized someone to make a request on your behalf, we reserve the right to deny the request if we are unable to adequately verify the identity of that person or if we are unable to verify that the individual making the request is authorized to act on your behalf.

We will attempt to verify your identity by matching any information provided in your request against the personal information already in our possession. If you have authorized someone to make a request on your behalf, we will attempt to verify the identity of that person. We will also seek to confirm that you have authorized that person to submit a request on your behalf, which may include requesting a copy of any written authorization or power of attorney for the request. This process does not require that you establish any type of account with us, or sign up to receive any of our publications or services, or attend any of our programs.

The amount of information we may require in our verification process will depend on a variety of factors including the nature of your request, the type, sensitivity and value of the personal information in our possession, the potential risk of harm that could result from any unauthorized access to or deletion of your personal information, the likelihood that fraudulent or malicious actors would seek your information and whether the information provided to us in your request is sufficient to protect against fraudulent requests or being fabricated or spoofed. For instance we will require more points of confirmation if you request that we disclose specific pieces of information rather than categories of information in our possession. Concerning a request to delete information, once we confirm your identity we will separately confirm that you want the information deleted.

During our verification process, we may request additional information from you. Any information provided to the Firm during our verification process will only be used for purposes of verifying your identity or the identity and/or authority of the person making the request.

We will endeavor to respond within forty-five (45) days of receipt of your request. If, however, we are unable to respond within that time, we will notify you of the reason and the additional time needed to make our response. The CCPA permits us to extend the time of our response by up to an additional 45 days.

If we deny a request in whole or in part we will endeavor to explain the reasons for our denial.

CCPA’s Limitations on Disclosures

We are not obligated under the CCPA to respond to any request where compliance or disclosure would violate an evidentiary privilege under California law, or conflict with federal or state law.

The CCPA, does not require that we provide personal information to a consumer more than twice in a twelve month period.

Any disclosures we make will only cover the twelve (12) month period preceding the request.

We will not charge a fee to process or respond to your request and will provide information free of charge. Where a person’s requests are repetitive, manifestly unfounded or excessive, the CCPA authorizes us to either charge a reasonable fee that takes into account our administrative costs, or refuse to act on the request and notify the person making the request our reason for refusing the request. If we determine that a request warrants a fee, we will explain our decision and will endeavor to provide you with a cost estimate.

Regulations proposed by the California Attorney General prohibit us from disclosing specific pieces of personal information if the disclosure creates a substantial, articulable and unreasonable risk to the security of that information or the security of our systems or networks. These proposed regulations further prohibit us from disclosing in response to a consumer’s request a Social Security number, driver’s license number, other government issued identification number, financial account number, any health insurance or medical identification number, an account password or security questions and answers.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. This means, for instance, that we will not deny you services, charge you a different price, including a discount or other benefit or impose a penalty for the exercise of your CCPA rights.

Other California Privacy Rights

The California Civil Code permits California Residents with whom we have an established business relationship, to request that we provide you with a list of certain categories of personal information that we have disclosed to third-parties for their direct marketing purposes during the preceding calendar year. To make such a request please send an email Ryne Bandolik at ryne@stayaliveinc.org. Please mention that you are making a "California Shine the Light" inquiry.

Visitors from Outside the United States

If you are visiting our website from outside the United States ("U.S."), any information you voluntarily provide via our website and any technical information from the browser of your computer, tablet or mobile device will be transferred out of your country and into the U.S. where our law firm is located. The laws and protections available to the privacy of your personal information in the U.S. may significantly differ from the protections available in your country. Personal data transferred to the U.S. may be subject to lawful access requests by state and federal authorities in the U.S. If you do not want any personal information to be transferred to the U.S., please do not provide that information to our Firm via our website.

Visitors from the European Union

On May 25, 2018 the General Data Protection Regulation ("GDPR") went into effect in the European Union ("EU"). The GDPR extends certain rights to natural persons involving the privacy of their personal information.

Stay Alive is the data controller for any personal information provided via our website. Stay Alive does not have a data protection officer in the EU. Any information that you provide to us will be stored in the United States; we do not intend to transfer your personal data to another country or international organization.

We will retain any personal information that you provide via our website for seven (7) years from the date you provided or last updated that information, unless you request that information be deleted at an earlier date. If that information is subject to a litigation hold, or is required to assert or defend a legal claim, then we will hold that information until the claim or action is finally resolved.

Under the GDPR individuals are granted the following rights:

Right of Access

You have the right to ask what personal information we have about you in our possession. You have the right to obtain a copy of your personal data free of charge so long as it does not adversely affect the rights of others. We may charge a reasonable fee based on administrative costs for additional copies. The right of access includes the right to request that we update, correct or complete your personal information in our possession.

Right of Erasure

You have a right to request that data be deleted or erased when it is no longer needed for the purposes for which it was collected or processed, when you withdraw your consent, when data is unlawfully processed, to comply with a legal obligation of the EU or a Member State, or when you object to the processing and we are unable to demonstrate compelling, legitimate grounds for the processing which overrides your rights, freedoms or interests. Personal data does not have to be erased when and to the extent it is necessary "for the establishment, exercise, or defense of legal claims."

Right to Restrict Processing

You have a right to restrict the processing of your personal data when you contest the accuracy of the personal data in our possession until we are able to verify its accuracy, if the processing is unlawful and you oppose its erasure and request restriction instead.

Right to Data Portability

The right to data portability is triggered when processing activity was based on your consent, or was necessary for the performance of a contract, and the processing was carried out by automated means. This right, however, shall not adversely affect the rights of others.

Automated Decision Making

You have the right not to be subjected to decision-making based solely on automated processing or profiling that either significantly affects you or results in some sort of legal effect. This right does not apply to decisions that are necessary for entering into or performing a contract with you or are based on your explicit consent.

Right to Object to Processing

You have the right to object to processing when it is based on a "legitimate interest" of the controller or a third party, or to processing that occurs for direct marketing purposes.

Withdrawing Your Consent

You have the right to withdraw your consent at any time by following this link to unsubscribe to future mailings, by sending an email to Ryne Bandolik at ryne@stayaliveinc.org.

Right to Complain

You also have the right to lodge a complaint with the supervisory authority about our data privacy practices where you reside.

How to Exercise These Rights

You can exercise these rights by sending an email to Ryne Bandolik at ryne@stayaliveinc.org.

We will review any requests we receive and will endeavor to respond in a timely manner. For security reasons, we may request specific information from you to help us confirm your identity before taking action on any request, and to ensure your right of access and the exercise any of GDPR right does not adversely affect the rights of others.

We reserve the right to refuse to act on a request, or to charge a reasonable administrative fee when a request is either manifestly unfounded or excessive because of its repetitive character. 

No Legal Advice or Attorney-Client Relationship Intended

Nothing contained in this Privacy Policy, our website or its disclaimer is intended to provide legal advice, or to create a contractual relationship. You agree that visiting our website or providing information to our website does not create a contractual or attorney-client relationship.

How to Contact Us

We welcome your views about our website and our Privacy Policy. If you have any questions about our Privacy Policy, or would like to share any comments with us, please email Ryne Bandolik at ryne@stayaliveinc.org.

Updates to Our Online Privacy Policy

Our Online Privacy Policy was last updated in March 2020. We occasionally will update our Privacy Policy and the terms of our website's disclaimer. Please periodically check our Privacy Policy and our website's disclaimer to learn of any changes to our Privacy Policy and disclaimer. This Online Privacy Policy supersedes all prior versions governing our website.